Innovation will be driven by connected devices, software and data
According to the U.S. Census Bureau, most people will move 11 times in their lifetime. Although many people seem to be more mobile than ever before, the moving industry has not kept pace. The same equipment and techniques from the past 30 years are being used today. Innovation driven by technology is needed to adapt to the changing needs of today’s modern, mobile consumer.
At CubeMonk, we have studied the moving industry carefully through the eyes of technology in response to the needs of the consumer and moving industry alike. Technology has played a powerful role in transforming other industries and we believe that the moving industry is about to undergo a radical transformation this coming year.
Here are our top 5 technology related predictions for the moving industry to watch for 2019:
- Sensors will track your household goods location from door to door
GPS technology was first launched by the U.S. government in 1973. Since that time, GPS technology advancements have continued which has made location, speed and elevation data easily available for a variety of uses. The shipping industry has embraced this technology to provide location data during commercial maritime transit, but the moving industry for some reason hasn’t widely adopted GPS to track household goods.
- Data driven insights from sensors will transform the moving industry for the consumer
Sensors can track much more than just location. Sensors connected by cellular or Wi-Fi can also track things like temperature, humidity, movement and more. For the consumer, wouldn’t it be nice to know if your household items were accidentally dropped or bumped during transit? Or if your container was opened after it left your home?
- Data will help make the moving industry more efficient, safer and reduce waste
Operating a moving company is hard. Between managing trucks, finding skilled labor and coordinating shipments all over the country in the most efficient manner to reduce waste while being responsive to the demands of the consumer during a high stress life event is no easy feat. Sensors can help reduce waste and eliminate some of the guesswork that occurs due to lack of real time data. For the moving industry, wouldn’t it be good to know the status of a container while it is on the back of your truck or while sitting in a warehouse waiting for delivery? Or be able to pinpoint containers that can be matched up that are destined to the same part of the country?
- Standardized containers will make the moving experience easier, safer and more secure
Standardized containers that hold household goods will allow both the consumer and professionals to pack up items in a secure manner and then load them more efficiently, safely and effectively. Some of the most commonly damaged items (electronics, antiques and collectibles) are also high theft items that can tempt unscrupulous labor. While most moving companies are quite honest, the demands of finding skilled labor poses a real challenge to moving companies and occasionally things get mishandled in a variety of ways. Packing things into standardized containers helps reduce these risks substantially.
- Increasing efficiency leads to reduced overall costs which makes a win-win for consumers and moving companies alike
Innovation driven by technology can provide consumers and moving companies new methods that can help reduce the overall costs incurred while moving household goods. The trend of people moving doesn’t seem to be slowing down, and in fact, the trend of people moving into cities is on the rise. Moving companies play a vital role in helping consumers make these moves with the least amount of stress and risk. Technology and data can help further reduce the stress and risk by providing new methods to transport goods more efficiently, safely and more secure. Combined with real time data, we anticipate the overall costs to come down, just like we have seen in other industries that have adopted better technology. This allows both the consumer and the moving companies to enjoy the benefits that technology provides without sacrificing what each party needs to be happy.
Lastly, while we at CubeMonk think the moving industry will begin to undergo real transformation driven by technology this year, we also believe that other technology innovations, such as blockchain technology, optical sensors, mesh networks and software driven marketplaces are still another year out before becoming more prominent in the moving innovation discussion. But having seen how these technologies are being applied in other industries, the CubeMonk team is already working on these innovations for 2020 rollout.